Order Processing and Shipping Guidelines
IMAGE Skincare uses at its discretion either FedEx or USPS for all shipments within the U.S.
All orders will generally ship within 1 business day from the day of order placement. During peak times orders may take 2-3 business days to ship from the day of order placement.
Orders are processed and shipped during regular business hours Monday through Friday, excluding major holidays. For a list of closures please click here https://professional.imageskincare.com/pages/holiday-closures
- Orders placed over a weekend will ship the following business day.
- All delivery times are based on business days.
- We do not ship to PO Boxes or Freight Forwarders.
- We do not ship to customers outside the continental U.S., AK and HI.
- AK and HI have different shipping options and pricing based on availability of services.
Delivery address changes after an order has already shipped will incur a “change of address” fee of $20. Carriers do offer other delivery options at no charge to pick up orders from one of their appointed facilities.